Ikonopedia Security and IT Support

Structured
Ikonopedia Is Your IT Partner

Ikonopedia takes IT security very seriously! Ikonopedia will manage all back-ups, HIPAA and internet security, upgrades, and customer support — freeing you to pursue other important projects.

Ikonopedia follows HIPAA guidelines and industry best-practices to secure data, both from accidental loss and from malicious attack and/or theft. All personal health information (PHI) in Ikonopedia is encrypted. And, data is stored in a separate database for each customer — further isolating potential threats or attacks.

Ikonopedia servers are professionally managed by a top-tier hosting company. Our dedicated servers are Linux-based within a high-availability environment. Servers and firewalls are continuously installed with security updates and monitored for for attacks or intrusions. Database backups occur daily and are stored securely in a separate environment.

All communication, without exception, taking place between your organization and Ikonopedia over the public internet is conducted exclusively in standard Hypertext Transfer Protocol (HTTP) and is encrypted using industry standard Secure Sockets Layer (SSL) technology supported by every web browser.

Diagnostic
Internet Requirements

Ikonopedia is a web application and requires internet access. Below are system requirements:

  • Network download speed of 3Mbps or higher (minimum of 1.5Mbps), as measured by http://speedtest.net
  • Network “ping” time of 30ms or lower (maximum of 50ms), as measured by http://speedtest.net
  • Supported web browsers: latest ChromeTM, Firefox®, Safari®, Mobile Safari® (iPad®), Microsoft EdgeTM, Internet Explorer® (IE) 11 or higher
  • Web browser must have cookies and Javascript enabled
  • Screen resolution of 1024×768 or higher
  • 2GB RAM minimum

Interface Requirements

If Ikonopedia will be interfacing with your existing system, we will provide you with our secure Java-based Ikonopedia HIP (Hybrid Intelligent Proxy) to be installed on a server within your firewall with the following system requirements:

  • Network download speed of 3Mbps or higher (minimum of 1.5Mbps), as measured by http://speedtest.net
  • Network “ping” time of 30ms or lower (maximum of 50ms), as measured by http://speedtest.net
  • Dedicated, monitored server expected to be up 24×7 to run HIP Java 6 or higher run-time
  • Any modern web browser —ChromeTM, Firefox®, Safari®, Mobile Safari® (iPad®), Microsoft EdgeTM, Internet Explorer® (IE) 11 or higher — with Javascript enabled
  • Server running HIP must be reachable via HTTP from all computers running Ikonopedia Web Application

Benefits

Documents

Security
Security White Paper

Ikonopedia is a cloud-based web application. Ikonopedia follows HIPAA guidelines and industry best practices to secure data, both from accidental loss and from malicious attack and/or theft.

All personally identifiable information for all patients stored in Ikonopedia databases is encrypted using Advanced Encryption Standard (AES) algorithm. This includes all protected health information (PHI) and text of the patient’s report.

To secure access to the Ikonopedia application, all passwords for all Ikonopedia user accounts are salted and hashed using SHA-512 algorithm.

To further secure the application and to minimize either accidental or malicious data corruption each Ikonopedia customer has its own distinct database. An attack on or accident in one customer’s database would not affect other customers.

Ikonopedia servers are professionally managed by a top-tier hosting company. Our dedicated servers are Linux-based with high-availability environment. Servers and firewalls are continuously installed with security updates and monitored for for attacks or intrusions. Database backups occur daily and stored securely in a separate environment.

All communication, without exception, that takes place between the hospital or the clinic and Ikonopedia web server over the public internet is conducted exclusively in standard Hypertext Transfer Protocol (HTTP) and is encrypted using industry standard Secure Sockets Layer (SSL) technology supported by every web browser.

Communication that takes place behind your organizations firewall on the local network between the Ikonopedia application and other systems in your organization is not encrypted by default. If required, encryption can be introduced by setting up a virtual private network (VPN) within the your organizations local network. This can be done at the discretion of your organization and has no impact on performance or functionality of the Ikonopedia application.

Diagnostic
Notice of Privacy (HIPAA)

Effective date of notice: February 4, 2013

Purpose of this Notice

Ikonopedia respects the privacy of protected health information and understands the importance of keeping this information confidential and secure. This Notice describes how we protect the confidentiality of the protected health information we receive.

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

Ikonopedia maintains a comprehensive system to ensure compliance with applicable provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Since our goal is to provide the highest level of service to our customers and business partners, we want you to know how Ikonopedia complies with the HIPAA directives. Our HIPAA Privacy Policy contains procedures addressing the protection, use and disclosure of protected health information (“PHI”), accounting of disclosures, access by individuals and third parties to PHI, protection of PHI by contractors, business associate agreements and training of employees.

How We Protect Personal Information

We treat personal information securely and confidentially. We limit access to personal information to only those persons who need to know that information to provide support services to our customers. These persons are trained on the importance of safeguarding this information and must comply with our procedures and applicable laws. We employ strict physical, electronic and procedural security standards (fully encrypted PHI) to protect personal information and maintain internal procedures to promote the integrity and accuracy of that information.

Disclosure of Personal Information

We may use or disclose protected health information to the Food and Drug Administration (“FDA”) in connection with the reporting of adverse events, product defects or problems, product tracking or for other purposes as required by the FDA. We may use or disclose de-identified protected health information during the course of clinical research activities. We may also disclose personal information as required by law.

Individual Rights to Access and Correct Personal Information

We have procedures in place for individuals to have access to protected health information, and procedures in place to ensure the integrity of our information and for the timely correction of incorrect information. You may contact our HIPAA privacy officer (listed below) to access to your protected health information.

Filing a Complaint

If you feel that the privacy of your personal health information has not been managed securly, please contact our HIPAA privacy officer at the email below. You may also wish to file a complaint with the Department of Health and Human Services (HHS). You may do so on the HHS website.

Further Information

Ikonopedia may find it necessary to revise and update its HIPAA Privacy Policy from time to time as changes to the privacy regulations emerge, and will communicate any such changes to our customers and business partners.

Ikonopedia HIPAA Privacy Officer

Scott Stoll
admin@ikonopedia.com

Contact

Get more information or schedule a demo.

Direct Approach

(214) 308-0248 - (888) 768-6869    contact.us@ikonopedia.com